Terms & Conditions

Terms and Conditions

Last Updated: [27/01/2025]

Welcome to ProduktPro.com (“Website”, “we”, “us”, or “our”). By using our website and placing an order, you agree to the terms outlined below. Please read them carefully. If you do not agree with these terms, kindly do not use our services.

1. Use of the Website

By accessing ProduktPro.com, you confirm that you are at least 18 years of age or using the site under the supervision of a guardian. You agree not to use the website for any unlawful purpose or in any way that may harm the business.

2. Products and Availability

We sell neon posters and customized neon decor items. All products are subject to availability. We reserve the right to modify or discontinue products without prior notice.

3. Custom Orders

Most of our products are custom-made. Once placed, custom orders cannot be cancelled or returned, except in the case of a manufacturing defect or damage during delivery. Please ensure that all customization details are accurate before confirming your order.

4. Pricing and Payment

  • All prices are listed in Indian Rupees (INR).

  • Prices may change without notice.

  • Payment must be made in full at the time of placing the order via our secure online payment gateway.

5. Shipping and Delivery

  • We deliver only within India.

  • Delivery timelines vary depending on your location and the nature of the product (custom or standard).

  • While we aim for timely delivery, delays due to couriers, weather, or other unforeseen reasons are outside our control.

6. Returns and Refunds

  • Custom products are non-returnable unless damaged or defective.

  • If your item is damaged or incorrect, notify us within 48 hours of delivery at support@produktpro.com with photos.

  • Approved refund or replacement will be processed after inspection.

7. Intellectual Property

All content, images, designs, and text on ProduktPro.com are the exclusive property of ProduktPro and are protected by Indian copyright laws. Unauthorized use is prohibited.

8. Limitation of Liability

We are not liable for any indirect or consequential damages. Our total liability for any claim shall not exceed the purchase amount.

9. Changes to Terms

We may update these Terms and Conditions at any time without notice. It is your responsibility to review them periodically.

10. Governing Law

These Terms shall be governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in [Your City, e.g., Mumbai / Delhi / Bangalore].

11. Contact Us

For any questions or concerns, contact us:
📧 produktpro2025@gmail.com